Over 100 reviews from real customers across Salt Lake City. See why we've been the trusted choice since 1968.
"My Dyson was making a terrible noise and I thought it was done for. These guys diagnosed it in minutes, had the part, and fixed it same day. Cost was totally reasonable — way less than a new vacuum. I'll never take my vacuums anywhere else."
"I went in thinking I'd just buy a cheap vacuum. The staff spent 45 minutes with me, asked about my two dogs, my hardwood floors, and my budget — then showed me three options. I walked out with a Riccar I've had for six years. Best purchase decision I've ever made."
"Brought in an old Kirby that belonged to my grandmother. They not only fixed it — they made it run like new. The technician explained everything they did. Real old-school craftsmanship and customer service."
"Had a central vac installed by City Wide. Professional job, they explained every step, and now our house stays so much cleaner. The team was respectful of our home and left zero mess. Highly recommend their central vacuum services."
"I've been going to City Wide for 20 years. My Miele is still going strong after 15 years of weekly use because of the bags and maintenance supplies I buy there. When I need a new one, there's no question where I'm going."
"Quick turnaround on my Sebo repair. They even called to let me know what was wrong before doing any work. Honest shop — they told me one part wasn't worth replacing and saved me $40. That's the kind of business I want to support."
"The staff here actually know vacuums. I mean really know them — models, differences, which ones are better for allergy sufferers vs. pet owners. I felt like I was talking to a specialist, not just a salesperson. Bought a Miele and love it."
"Fixed my Dyson V11 for a fraction of what Dyson wanted to charge me. Had the part in stock, had it done the same day. I'll never send anything to the manufacturer directly again when I have a shop like this nearby."
"Came in for vacuum bags and left with a Wool Shop lamb's wool duster on a 12-foot pole. Changed my life. The staff had a great conversation with me about dusting tools and now I want to try everything in the store."
"They repaired my old Electrolux canister that I've had since the 80s. Still runs! These guys know old machines and have parts for models you can't find anywhere else. Real experts."
"Bought a Sanitaire commercial upright for my cleaning business. Great advice on which model to choose for my specific use case. Competitive price, and they offered to show me how to maintain it properly. Best shop in SLC."
"A hidden gem in Salt Lake. I had no idea a store this good existed. Walked in to browse and the owner personally helped me choose between two vacuums, explained the differences honestly, and didn't push me toward the more expensive one. That's integrity."
"Free estimate, fair price, fast repair. What more can you ask for? They fixed my Shark in less than an hour. I asked if it was worth repairing vs. buying new, and they gave me an honest answer. Trustworthy people."
"My grandmother swears by City Wide Vacuum and now I understand why. Three generations of our family have bought vacuums here. The quality of service is consistent because the staff actually care about what they're doing."
"Repaired our central vac system — the motor had gone out. They came out, diagnosed it, ordered the part, and came back within the week. Reasonable price for the work. Our central vac has been running perfectly since."
"I've had three vacuums repaired here over the years. Every time — honest, fast, and reasonably priced. They told me once that my vacuum wasn't worth fixing and helped me pick a new one instead. I trust these guys completely."
"Walked in not knowing anything about vacuums. Walked out an hour later with a Simplicity upright that's been perfect for my home. No pressure, great education, and they had me test it on carpet samples before I bought. Wonderful experience."
"They stock bags for my 20-year-old Panasonic canister that I can't find anywhere else. Every time I need supplies I make the trip and it's always worth it. Great selection and the staff know their products cold."
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